Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to The ProClean Team and, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ProClean include The ProClean Team and The ProClean website is an informational website. By using the ProClean website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, ProClean may collect personally identifiable information, such as your:

  • First and Last Name
  • Service and Billing Address(es)
  • E-mail Address(es)
  • Phone Number(s)

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our services. These may include a) registering for an account, b) sending us an email or text message, c) submitting payment information when paying for our services. We will use your information to, but not limited to, communicating with you in relation to services we provide. We may also gather personal or non-personal information in the future. 

Use of Your Personal Information

ProClean collects and uses your personal information to operate and deliver the services you have requested.

ProClean may also use your personally identifiable information to inform you of other products or services available from ProClean and its affiliates.

Sharing Information with Third Parties

ProClean does not sell, lease, or rent customer lists to third parties.

ProClean may share data with trusted parties to help perform statistical analysis, send you email or postal mail, provide customer support, or otherwise support ProClean in its business operations. All such parties are prohibited from sharing your information except to provide these services to ProClean, and they are required to maintain the confidentiality of your information.

ProClean may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: a) conform to the edicts of the law or comply with legal process served on ProClean or the site; b) protect and defend the rights or property of ProClean; and/or c) act under exigent circumstances to protect the personal safety of users of ProClean, or the Public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ProClean. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the services, and to provide general statistics regarding use of the ProClean website.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we might not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was obtained, comply with the law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
  • Detect security events; protect against malicious, deceptive, fraudulent or illegal activity; or prosecute those responsible for those actions;
  • Debug and identify repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another customer to exercise his or her right to free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act or similar laws;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonable aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

ProClean does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission before using our website.

E-mail and SMS Text Communications

From time to time, ProClean may contact you via email or SMS texting for the purpose of providing announcements, promotion offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from ProClean or click a link therein.

If you would like to stop receiving marketing or promotional communications via email from ProClean, you may opt out of such communications by replying “UNSUBSCRIBE” to those emails, or otherwise directly communicating this desire directly with ProClean employees via email, over the phone, or via text.

If you would like to stop receiving communication from ProClean via text, reply via text “UNSUBSCRIBE FROM TEXT MESSAGING”, or you may call or email ProClean Employees at the contact information listed below.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

ProClean reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute you: a) acknowledgement of the modified Privacy Policy; and b) agreement to abide and be bound by that Policy.

Contact Information

ProClean welcomes your questions or comments regarding this Statement of Privacy. If you believe that ProClean has not adhered to this Statement, please contact ProClean at the information below.

The ProClean Team

11700 Mukilteo Speedway, Ste 201-1168

Lynnwood, WA 98037

(425) 238-1523 (Call or text)

Effective as of January 1st, 2023